Is a PMS solution specifically suited for hotels affiliated with InterContinental Hotels Group (IHG) or Best Western International. It supports leisure reservations, sales and catering activities, and point of sale systems in restaurants, bars and gift shops.

  • Certified, two-way connections to IHG and Best Western’s respective Central Reservations Systems
  • Multilingual, visual interface makes it easy for staff to learn and use
  • Integrated POS has touchscreen support. Extensive reporting capabilities and integration with Microsoft Office
  • Quarterly updates based on changes in the hotel market and requests from customers
More information about PM PRO can be found on our website.

On-line Help
Please click on the link below appropriate to your version, to open our on-line Help. PM PRO | PMS | General releases
PM PRO | PMS | IHG affiliated releases
PM PRO | PMS | Best Western releases
PM PRO | PMS | Reporting (for samples click here)

Remote Support Client
When directed by our Support Team, please downloaded our Support Client for:
Microsoft Windows or Apple macOS.

Release Notes
PM PRO versions will be deployed through the OnPremiseUpdate mechanism that was introduced in version 10.2.137.x. If your running an older version please contact our Support Team to plan an update to the latest available version. Release notes with the details about new functionality and fixes in these versions will be placed below to download.

The PM PRO Hardware and Installation requirements only applies to installations where the systems are dedicated to Amadeus software. It is not recommended that other mission critical software applications are installed on this hardware. In the exceptional case that they are, these specifications may not be sufficient. Please contact your Account Manager for a custom recommendation or for larger installations.

Comply to PA-DSS Standards
This document describes the steps that must be followed in order for your PM PRO installations to comply with Payment Application – Data Security Standards (PA-DSS). The information in this document is based on PCI Security Standards Council Payment Application Data Security Standards program (version 2.0 dated October, 2010).

Contact Support
The best way to contact our Support Team is by sending a e-mail to

With our automated e-mail2case system you will receive a case number directly in reply for reference. For any remarks or additional information to your case please include your case number and/or received referenceid in your email.

Europe, Middle East, Africa
Tel: +31 (0)76 530 53 63
Tel: +1 866 540 8512
Tel: +44 2070965922
Tel: +61 2 9489 7013