Query Contacts

This option allows you to search for specific contacts such as companies, travel agents and individuals who have stayed or will stay at your hotel.

How to get here?

Click the Query Contacts button (displayed above).
Choose the Query option in the Contacts menu.
Press [F3] on your keyboard.

Query options

You can search for contacts using different search criteria, including last name and first name of the contact, company name, city, contact group, member number, and search or VAT number.

Detailed description

Item	Description
Description of the available options
Search	Click this button to search for a record that meets the entered criteria.
Close	Click this button to close the window.
New	Click this button to add a new record.
New sub contact	Click new sub contact to add a new contact.
Edit	Click this button change the details of the selected contact
Enrollment	Enroll the highlighted contact to selected CRS (BW or IHG)
GDPR	Option to register consent for data storage, deactivate or lock guest profile, delete or export data of guest profile
Description of the available fields with the right mouse click
New	Create a new contact
New sub contact	Create a new sub contact (a company contact has to be highlighted to do that.
Edit	Change the details of a contact
Delete	Delete a contact. Select a contact to transfer the historical data to or transfer these data to 'Unknown name, Unknown company'.
Attach	Choose attach to attach the selected contact to a company. This will turn the contact into a sub contact of the selected company.
Detach	Choose detach to detach the selected sub contact from a company. The detached contact will remain a company contact profile. To turn the selected contact into an individual contact profile, click [Edit] and remove the entry in the Company field. Change further details, such as address details, as required.
Show all linked sub records	Shows all sub contacts of the highlighted contact
Set account owner	Enables to select the account owner
Set corporate account	Enables to select the corporate account for this contact
Reservations	Choose Reservations to view future reservations for the selected contact.
Guest history	Choose guest history to retrieve a list of all past reservations for the selected contact.
Leisure	Displays leisure activities of this guest profile
Documents	Choose document to view existing letters or create new letters for the selected contact.
New Document	Choose a new document to create.
Actions	Choose action to create an action for the selected contact.
copy to clipboard	Choose copy to clipboard to copy the address details and salutation to the workstations clipboard. When you open any text editor, you can paste the clipboard content onto the page.
Export to outlook	Choose export to outlook to export the details of the selected contact to Microsoft Outlook.
Restore columns	All columns can be moved across to suit your personal preferences. Choose [Restore columns] to return the columns to their original place, as programmed. To move a column to a different position, click the column header, drag it to the desired spot, then drop it.