See Also


Folios

This option allows you to search for folios of all in house guests.

How to get here?

  

Query options

You can query for in house guests by different search criteria, they are all self explanatory. Choose [OK] after you have entered your search criteria. The system will display a list with reservations that meet all the entered criteria.

 

Item

Description

Description of the available options

Room

Enter a room number for which the reservation was created

Guest

Enter a (part of a) guest surname under which the reservation was created

Group

Enter a (part of a) group name

Departure

Enter a departure date

Company

Enter a (part of a) company name under which the reservation was created

Travel agent

Enter a (part of an) agent name under which the reservation was created

Include checked out rooms

If activated checked out reservations will be displayed as well

Pre check out requests

If activated only reservations marked for pre check out will be displayed as well (IHG App)

 

 

Search

Click this button to search for the entered criteria

Close

Click this button to close the window.

Available buttons

Item

Description

Description of the available options

Edit

To edit a selected reservation

Folios

To access the folios of a selected reservation

Zero Balance Check Out

To check out selected reservation with balance zero without having to access the folios

Messages

To access messages of a reservation or to enter new ones.

Enroll

To enroll a new member

Pre Check Out

To check out a reservation marked for Pre Check Out (IHG App)

 

Available options

The following options can be reached through the context (right click) menu, while some options can also be activated with a button.

 

 

Item

Description

Description of the available options

Edit

To edit the selected reservation.

Zero Balance Check Out

To check out selected reservation with balance zero without having to access the folios

Undo

To undo a check in or a check out

Folios

To access the folios of a selected reservation

Contacts

To access the contacts of a reservation: Guest, company or travel agent

Log

To display the history of changes from the selected reservation.

Interfaces

To open the interface screen to open or close certain interfaces

Messages

To access messages of a reservation or to enter new ones.

Wake ups

To access wake up calls (only with phone interface active)

Documents

To access previously written confirmation documents

Actions

To access the actions for this reservation or to create a new one

Restore columns

Restores the columns of the screen to the default

 

TipThe caption of the in folio list displays the total number of in house reservations matching your search criteria. Click on a column header (e.g. Arrival, Departure)  to sort the found reservations by the selected column header.