See Also

System Messages

The messages below are general messages that may occur at different times and locations in the program.

Record is locked/ in use

• Record is in use on another workstation and can not be locked!

  This message appears if you try to:

  • open or edit a contact, reservation or folio

  • delete or cancel a reservation or contact

  • check in a reservation

  or try to perform any other action on a reservation, contact or folio, while another user on another workstation is already using that reservation, contact or folio. Choose [OK] to close the message and also close the reservation, contact or folio on the other workstation. Then try again.

   

• Record is locked by another workstation and can not be saved!

  This message appear is you try to assign a room to a reservation that is in use on another workstation.

  • Choose [OK] to close the message, close the reservation and assign a room on the other workstation.
    OR

  • Close the reservation on the other workstation and choose [Retry].

Other messages

• Cannot update cursor

  This error appears if:

  1. The user who is logged in to Windows does not have sufficient user rights to the Amadeus - PMPRO installation folder. All users must have full rights and full control to the Amadeus - PMPRO installation folder. This includes user rights to the share drive that may have been created for the installation folder.

  2. One or more files or folders in the Amadeus - PMPRO installation folder is set to 'read-only'. Files and folders in the Amadeus - PMPRO installation folder must not be 'read-only' nor 'hidden'.

  Contact your system administrator to make the required changes to provide you with full access.

   

• The Amadeus - PMPRO macro is not verified and signed by Briliant Hotelsoftware! The macro may contain unsafe code and for security reasons it will NOT  be executed!

  This warning massage appears if you use an external program module (e.g. a report, export, interface, etc.) that is not verified and signed by Amadeus - PMPRO. Un-signed modules have not been approved by Amadeus - PMPRO and may not function properly or even damage the system's data integrity. Contact your program vendor for a signed version of the additional module.