See Also


Accompanying Guests

Each reservation can contain several guest names. The main guest name is entered in the Guest field in the reservation window. Additional accompanying guest names can be entered in the guest tab of the reservation. The accompanying guest names are printed on all reservation reports. If you search for a guest, Amadeus - PMPRO automatically includes accompanying guests in the search.

How to get here?

Field description

 

 

 

Item

Description

Description of the available options

Check Box
Divide postings

This check box is only available when there are two or more share guests in a reservation who have their own folio. When you enable this check box, the rate code amount will automatically be divided by the number of checked-in guests and posted on the bill of each of the guests.

Insert Guest

Click this button to add an extra guest to the guest list.

Contact Details

Click this button to open the contact profile of the selected guest

Remove Guest

Click this button to remove the selected guest.

Save

Click this button to save the changes.

Delete

Click this button to delete the selected record. Note that you cannot delete a record that is in use.

Description of the available fields

The pastel shaded background color of the guest records gives an indication of the 'status' of that guest:

  • Yellow: the currently selected record;

  • White: unselected records that are linked to the current reservation or are only linked to the event;

  • Gray and disabled: guest records that are linked to another reservation within the same event.

Check Box

The check box in front of the guest name allows you to assign/link the guest to the currently selected reservation.

  • Ticked: this guest belongs to the currently selected room reservation.

  • Unticked: this guest belongs to the current event or group reservation, but is not linked to any room reservation yet. Tick the check box to link this guest to the currently selected room reservation. Note that this will update the total number of guests in the reservation accordingly.

  • Unticked and disabled: this guest is already linked to another reservation within the same event or group reservation.

Adlt / Chld

The number of adults and children that are involved with this guest record.

Last / First Name

The last and first name of the share guest.

More

Click this button to search for existing contact profiles.

Title

The title of the guest.

Language

The language the guest speaks.

Country

The country of residence of the guest.

Room

The room number that is assigned to the reservation where this guest is linked to. This is only visible if the guest is linked to a room reservation and a room number has been assigned to that reservation.

Arrival/Departure

The arrival and departure date of the share guest. Share guests can arrival on or after the arrival of the main guest  and leave on or before the main guest.

Check Box Folio

Tick this check box to indicate that this share guest will have his/her own folio.

Status

The reservation status of the share guest. The status is always the same as the (original) status of the room reservation, except when the share guests is checked-in or checked-out.