Folio Instructions

Three separate Folios are available for each reservation. By default, charges are posted to the first folio. Folio instructions (also referred to as charge routing) are used to automatically transfer posted charges to the second or third folio, or even to the folio of another reservation. This option is usefull for group reservations where, you would like to create one large invoice for the entire group, as well as for company reservations where an invoice of e.g. all room charges have to be sent to the guests company, while the guest has to pay for all other services.

How to get here?

To Company 2
Use option if you would like charges to be posted on the second (middle) folio of the current reservation. Example

To insert a "To Company" folio instruction
1. Enter the name of the company to whom the invoice should be send to.
2. Press [Enter] on your keyboard or choose the select button .
3. Companies matching your search criteria are displayed.
4. Select the company where the invoice has to be sent to and choose [Select].
5. Company details are now entered in the To Company instruction.
6. Enter the appropriate instructions (see below).
Folio Instructions

Select a predefined folio instruction to trans fer charges to this folio.
Pay Method

The Pay Method field can be used to specify an alternate pay method for the second (to company) and third (to name) folio. For example, specify the ledger (direct bill) pay method when you need to send an invoice.
To Name 3
Use this option if you would like the charges to be posted on the third (right) folio of the current reservation. Example

To insert a "To Name" folio instruction
1. Enter the last name of the person to whom the invoice should be send to.
2. Press [Enter] on your keyboard or choose the select button .
3. Contacts matching your search criteria are displayed.
4. Select the contact where the invoice has to be sent to and choose [Select].
5. Contact details are now entered in the To Name instruction.
6. Enter the appropriate instructions (see below).
Folio Instructions

Select a predefined folio instruction to trans fer charges to this folio.
Pay Method

The Pay Method field can be used to specify an alternate pay method for the second (to company) and third (to name) folio. For example, specify the ledger (direct bill) pay method when you need to send an invoice.
To Reservation
Use this option if you would like to transfer charges to another reservation. Examples
- Two adults with two children with two reserved rooms (parents and children) would like to have one folio. All charges on the children's reservation have to be posted to the parent's folio.
- For a group reservation where the room charge should be posted to a "pay master". You need to create a reservation on a dummy room (the paymaster). In all member reservations you need to enter a Folio instruction that "tells" the system that the room charge should be posted to the other (the paymaster) reservation.
To insert a "To Other Reservation" folio instruction
1. Enter the guests last name or room number of the target reservation where the charges should be transferred to.
2. Press [Enter] on your keyboard or choose the select button .
3. Reservations matching your search criteria are displayed.
4. Select the correct reservation and choose [Select].
5. Reservation details are now entered in the To Other Reservation instruction.
6. Enter the appropriate instructions (see below).
The supplement text field of all charges transferred to another reservation will be updated with the room number and guest name from the reservation where the charges came from. This supplement text will be printed on the folio.
Folio Instructions
To Paymaster when created

If activated the pay master will be created automatically during Split / Names list of a multi room reservation or a new reservati9on of a group reservation. This pay master will automatically filled into all new reservations as the reservation where the charges are going to be transferred to.
No Postings allowed

Will prevent any postings other then automatic rate code posting. Interfaces are closed and a manual posting to the folio is also not possible. Manual transfers are also blocked.
Check-Out Note

The check-out note can be used for additional check-out instructions for the front desk employee. The entered details will be displayed at the top in the folio window. They will not be printed on the folio or any other report.

More information

Amadeus - PMPRO validated account receivable details when you specify a ledger pay method. Depending on the status, the following warning messages may be displayed: