During check-in and check-out, Amadeus - PM PRO triggers all installed interfaces to send the check-in and check-out data to the interfaced third party systems. Amadeus - PMPRO also allows you to change the interface status to be able to close for example telephone lines for long distance calls or adult movies from the Pay TV.
The synchronize interface option is used when the room status on interfaced third party systems is out of balance with the room status in Brilliant. This may for example occur if the interface or the interfaced system has been down (not running).
Choose Synchronize Interfaces from the Tools menu.
This option is only available if at least one interface has been installed and configured.
Using this option will cause a lot of activity for the interfaced systems, which cannot always be handled by all systems. It is therefore recommended to first try to solve the problem by using the interface option for each checked-in reservation.
Please note: Pay TV and Key Card interfaces MUST NOT be synchronized! This can be disabled in the interface settings in the Preferences.