Amadeus - PMPRO offers two options to change the housekeeping status from (Occupied/Vacant) Dirty to Clean.
Manually using Brilliant: choose Query Housekeeping from the Housekeeping menu and choose [Status] to change the status of the selected room(s).
Automatically using a PABX interface: Amadeus - PMPRO can be interfaced with third party PABX (telephone) systems. Depending on the functionality of the PABX system, it is possible to automatically change the housekeeping status of a room to (Occupied/Vacant) Clean by punching in a code on the telephone in the guest room. Differences in observed occupancy (room discrepancies) can also be tracked depending on the PABX system. The room statuses need to be configured correctly in order to change the observed occupancy.