See Also


Wake Up

The Wake Up option is used to store wake up call details for in house guests. The wake up details may be send to an interfaced PABX system.

How to get here?

Open one of the following windows:

  1. In house guests list

  2. Departure list

  3. Folio list

  4. Room Rack

  Right click the reservation for which you would like to enter a wake up call and choose Wake Up Calls.

 

Available options

Item

Description

Description of the available options

Date

Enter a date to search for wake up calls

Time

Enter a time to search for wake up calls

Search

Click this button to search for the entered criteria

Close

Click this button to close the window.

 

 

New

To enter a new wake up call (if a wake up call for that day already exists, it will be overwritten)

Delete

To delete a wake up call

Select all

To select all wake up calls

Unselect all

To unselect all wake up calls

 

Field description

 

Item

Description

Description of the available options

Date

Enter the date for which you would like to enter a wake up call. You can only specify a date that falls between the arrival and departure date.

 

Warning!IMPORTANT: Due to limitations of telephone systems the phone interface can only handle one future wake up call per room per day!

Time

Enter the time for the wake up call in a 24 hour clock format.

Note.PBX systems commonly use a wake up time of 00:00 to cancel a previously entered wake up time. To schedule a midnight wake up call, you should therefor enter 23:59 or 00:01.

 

Group wake up calls

How to get here?

More information

To process wake up calls at the correct time, it is important that the time of the PABX system and the time of the computer on which the PABX interface is installed, are correct !!!

Some PABX systems use a variance of e.g. plus or minus 15 minutes to perform the wake up call. A wake up request set for 7.00 o'clock can therefor be performed between 6.45 and 7.15 hours. Contact your PABX vendor for more details.

Warning!IMPORTANT: Don't forget the daylight saving time change. Most window computers (that is the computer on which the interface is installed) will automatically change the time, but this should be done manually for most PABX systems !!! Contact your PABX vendor for more details.