Departures

This option allows you to search for scheduled departures.

How to get here?

Click the Departures button (displayed above).
Choose the Departure option in the Reservations or In House menu.
Press [CTRL] + [F9] on your keyboard.

Query options

You can query for departures by many different search criteria. A few of them are explained below, the others are self explanatory. Choose [OK] after you have entered your search criteria. The system will display a list with reservations that meet all the entered criteria.

Item	Description
Description of the available options
Room	Enter a (part of a) room number under which the reservation was created
Guest	Enter a (part of a) guest surname under which the reservation was created
Group	Enter a (part of a) group name
Departure	Enter a departure date to see the departures of this date
Company	Enter a (part of a) company name under which the reservation was created
Travel agent	Enter a (part of an) agent name under which the reservation was created
Include checked out rooms	To see also checked out rooms
Pre check-out rooms only	To see only rooms that requersted a pre-check out (IHG App)

Search	Click this button to search for the entered criteria
Close	Click this button to close the window.

Available options

The following options can be reached through the context (right click) menu, while some options can also be activated with a button.

Item	Description
Description of the available options
Edit	Choose [Edit] to edit the selected reservation.
Zero balance check out	To check out the selected reservation if the balance is zero (0.00)
Undo	To undo a check in, or a check out.
Folios	Choose [Folio] to open the folios of the selected reservation.
Contacts	To access the contacts of a reservation: Guest, company or travel agent
Log	To display the history of changes from the selected reservation.
Interfaces	Choose [Interface] to open or close interfaces for the selected reservation.
Messages	Choose [Message] to enter a message. This message can be send to interfaced third party systems such as Pay TV and phone systems.
Wake ups	Choose [Wake Up Calls] to enter one or more wake up calls for the selected reservation. Entered wake up calls can be send to interfaced third party systems such as Pay TV and phone systems.
Document	To access previously written confirmation documents
Actions	To access the actions for this reservation or to create a new one
Restore columns	Restores the columns of the screen to the default

Available buttons

The following options can be reached through the buttons.

Item	Description
Description of the available options
Edit	Choose [Edit] to edit the selected reservation.
Folios	Choose [Folio] to open the folios of the selected reservation.
Zero balance check out	To check out the selected reservation if the balance is zero (0.00)
Messages	Choose [Message] to enter a message. This message can be send to interfaced third party systems such as Pay TV and phone systems.
Enroll	To enroll a new member
Pre Check Out	To check out a guests who requested a pre check out (IHG App)

Tip The caption of the departure list displays the total number of departures matching your search criteria. Right click on a column header (e.g. Arrival, Departure) and choose Sort Ascending or Sort Descending to sort the found reservations by the selected column header.