Feature Definition

PMPRO allows you to assign features, also called 'special requests' to a reservation. There are two types of features:

Room feature: this is a room related special request such as smoking or non smoking room, room with a balcony, room with handicap facilities etc. The features that are assigned to a reservation are validated when you assign a room to that reservation, allowing you to select a room that meets the requested features.
Non room related requests: this type is used for general requests which do not relate to specific rooms. Examples are requests for a crib or rollaway bed, a written confirmation, a late check-out, extra towels, feather pillow etc.

Choose Features from the Setup » Reservations menu.

Item	Description
Description of the available options
New	Click this button to add a new record.
Edit	Click this button to change the details of the selected record.
Delete	Click this button to delete the selected record. Note that you cannot delete a record that is in use.

Item	Description
Description of the available fields
Code	A unique code up to three characters. The code is used to assign features to room numbers, contacts and reservations.
Description	A description of up to 25 characters that can be entered in multiple languages. The description can be printed on reports.
CRS Service Code	Use this field to link IHG CRS service codes to PMPRO features. Use this when for example the code for the 'City View' feature in PMPRO is CTY, while the equivalent IHG CRS service code is CV. Only IHG CRS service codes which are applicable to your property should be linked to features in PMPRO. You do not need to specify a CRS service code for features that do not exist on IHG CRS. Even when both systems use the same code (e.g. both are CV), you should still specify the CRS service code. It is possible to use different codes in each system, however, it is strongly recommended to use the same codes as this makes it easier to balance the two systems with each other. A correct mapping of service codes assists you in properly assigning rooms. Enter a question mark ('?') in the CRS Service Code field to retrieve a list with all available IHG CRS Service Codes. Highlight the CRS equivalent for that room feature and pres

Tip. Defined Features can be printed from the Reports » System menu.