See Also


Check-Out

Amadeus - PMPRO provides different options to check-out reservations.

Normal check-out from within a folio

  1. Open the folio from the reservation you would like to check-out.

  2. Activate the first folio that contains charges and/or payments.

  3. Choose [Check-Out].

  4. If there is a balance, the payment window appears. Enter/select the appropriate pay method to settle the Folio.

  5. The export screen appears: select 'Print' or 'Export'

    If 'Export' was chosen, select/enter an email address and choose the language

  6. Follow step 2 to 4 for each folio that contains charges and/or payments.

  7. The reservation will be checked out when all folios have been settled.

Tip Amadeus - PMPRO can automatically print the folio during check-out. To do this, you must enable the  Print folio automatically in the preferences AND specify the number of copies that must be printed for the used pay method.

Quick out from the folio list

  1. Open departure or folio list.

  2. Select the reservation you would like to check-out.

  3. Choose [Quick Out].

  4. If there is a balance, the payment window appears. Enter/select the appropriate pay method to settle the Folio.

  5. The export screen appears: select 'Print' or 'Export'

    If 'Export' was chosen, select/enter an email address and choose the language

  6. The reservation will be checked out.

Note The quick out option can only be used if only the first folio is in use AND if the departure date is scheduled for today. This option will not print a folio!

Batch check-out from the in house menu

The [Batch Check-Out] option is used to automatically check-out all reservations with a zero balance and a departure date of today. This option is very useful to quickly check-out all members of a group reservation, who's charges were posted to a paymaster.

Check-out procedure for reservations with share guests

Reservations can be checked-out through the departure list. However, share guests can be checked-out separately and on an earlier date then the reservations departure date. The following remarks apply:

  1. If a share guest does not have his/her own bill and leaves at the same moment as the main guest, click [Bill] followed by [Check out].

  2. If a share guest has his/her own bill, select the share guest in the departure list and click [Bill] followed by [Check out].

  3. If a share guest does not have his/her own bill, select the share guest in the departure list and click [Zero balance check out].

Check-out message: Departure not scheduled for today

This message appears when the reservations departure date is after Brilliants business date. Amadeus - PMPRO provides the following options:

Note.If you edit the reservation or it's Folio, the reservation and it's Folio will be "locked" for other users. A message will be displayed to other users if they try to edit the same reservation or Folio on another workstation.